Cross-border payments are one of the biggest friction points for diaspora investors putting money into African deals. Borderless supports 10+ currencies, including USD, EUR, NGN, and KES but even with this range, investors were still running into issues with local banking restrictions when trying to commit to a deal. So, we built the Borderless Wallet, a multi-currency wallet that lets you hold and move funds easily, so you can commit to investments without waiting on your local bank.

How it works

Step 1: Access the wallet

From your dashboard, click the "Finance" icon (top left), then select "Wallet."

Step 2: Verify your identity

You'll complete a one-time identity check. Upload a valid ID and take a selfie. Make sure you're in a well-lit space so the photo is clear; this speeds up your verification process.

If you have not done the KYC, click “Proceed to KYC Verification” button as soon as you have these, and you’re ready to proceed.

Once you have clicked the button to proceed, you will see a prompt to start your verification process. Please note that this progress is not saved and you will need to restart the process if you exit at any point before completing the KYC Verification process.

Ensure the details you fill in any field during the KYC verification process is same with the details on the valid ID (international passport, drivers license, voters card) you will be using during this process.

After you fill in your “Source of Funds” details, you will be directed to the page below. For the question “Are you receiving or sending funds on behalf of someone other than yourself ?” Choose the second option— “No, I am sending or receiving funds for myself”.

Step 3: Save your access codes

You'll be issued two things: a 6-digit authentication code and a set of backup codes. Both are generated automatically and shown to you only once; they cannot be retrieved later. Save them now, before moving forward, by copying them into a password manager or downloading them to your device.

• Your 6-digit code is what you'll enter every time you need to access your wallet.
• Your backup codes are your recovery option if you ever lose access to your authentication code.

This is what keeps your wallet yours. No one, including Borderless, can get in without these codes. That's the whole point.

⚠️ Lost both codes? Email [email protected] with the subject line "Wallet Access Issues" and we'll guide you through the recovery process.